About David T #

I help small businesses and nonprofits get better at digital — websites, workflows, AI tools — without creating dependency on agencies or consultants.

I've spent 20+ years in this space: building websites, running an agency, leading a regional support team at a global SaaS company, and now returning to the work I find most meaningful — helping smaller organisations build their own capability.

Professional Journey #

Early Web Years — I started building static HTML and CSS sites, learning the fundamentals of web design and user experience from the ground up.

Agency Era — I launched my own design agency during the WordPress boom, building custom sites for small businesses and working alongside marketers to develop digital strategies. This is where I learned to connect technical implementation with business goals — and where I discovered that the most valuable thing I could do was help business owners understand their own digital direction, not just build things for them.

Enterprise Scale — Over 6 years at Webflow, I progressed to Lead Technical Support level and Regional Trainer, before managing an APAC support team for 2 years. Recently, I transitioned into the role of Lead Product Enablement Manager in the post-sales organisation. Throughout, I developed onboarding programs, training courses, technical documentation, and knowledge transfer frameworks that empowered teams to support customers independently.

Back to Small Business — I'm now returning to my roots, focusing on small businesses and nonprofits. I bring the strategic thinking and enablement practices I learned at scale, but tailored to the reality of small teams, limited budgets, and people who just want things to work.

How I Work #

• I tell you what you need to hear, not what sounds good. If something won't work for your situation, I'll say so.
• I teach rather than sell. My goal is to build your capability, not my billable hours.
• I don't create dependency. You'll understand your options, make informed decisions, and be able to move forward without me.
• I'm practical about AI. I help you understand what's actually useful for your business — not the hype, but the tools that can save you time today.

Who I Work With #

I work with small business owners, solo entrepreneurs, and nonprofit teams who want to get their digital house in order — without hiring an expensive agency or becoming dependent on ongoing consultants.

I also have a particular interest in nonprofits doing real, on-the-ground work. If you're meeting people's basic needs — not padding executive salaries — I'd love to help.

Photography #

Photography is my creative outlet. I capture diverse subjects through both colour and monochrome, exploring contrast, emotion, and the beauty in everyday moments. I share my work freely on Unsplash as a small contribution to the creative community.

View photography collections →