A live chat consultation varies in length depending on what needs to be discussed. The advantage of using live chat is that it is quicker to communicate than email and allows sharing of links. A 30 minute consultation can be booked in and is a free service for existing clients. Any custom work done at the same time, may incur billing charges.
David Tiong uses live chat frequently to assist clients – whether it’s support for websites or other online related tools.
Live Chat consultations that require longer than 30 minutes, or for new clients, will be billed at the hourly rate of AUD $80/hour.